Attention: NABP’s e-Profile system will be unavailable due to system maintenance from 7-11 PM CT on Monday, November 4, 2024. Thank you for your patience.

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What should I do if I experience technical difficulties using e-Profile?

If you already have an NABP e-Profile ID and are having trouble logging in, follow these troubleshooting tips .

Browser

Account

Device

If you are unable to access your e-Profile account after performing the above troubleshooting tips, contact Customer Engagement and provide:

If your email address is different than the one in your NABP e-Profile, provide the new email address. If you need us to reset your password, provide written permission in the email, so we can troubleshoot the issue.