To access NABP programs and services, all users need to create a new login, even if you already have an e-Profile ID. Enter through the Customers button on the dashboard, and click “Create a login.” Our Customer Service department is experiencing high volume and wait times. If you need help logging into e-Profile for the first time, check our list of FAQs for answers to your questions.

Get in Touch With NABP Customer Service

Need help? Curious about something? We’re happy to help you, whether by phone, email, postal mail, or live web chat.

Hours: Monday to Friday, 9 AM to 5 PM Central Time

Phone: 1-847/391-4406
Fax: 1-847/375-1114

Chat Online With a Customer Service Representative

ChatChat live with a Customer Service representative during regular business hours, Monday to Friday, 9 AM to 5 PM Central Time.

Chat may be unavailable during periods of heavy volume.

NABP considers security of customer information to be one of its highest priorities. Consequently, Customer Service representatives will not provide any personal or e-Profile information to callers who are unable to provide the necessary security answers.

Mailing Address:

1600 Feehanville Dr
Mount Prospect, IL 60056

Contact NABP’s Executive Director/Secretary


Press Inquiries

Are you a member of the media? We’ll do our best to get you the information you need by your deadline.

Phone: 1-847/391-4405