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Digital Pharmacy

Our Digital Pharmacy Accreditation has been accrediting pharmacies that uphold laws and meet professional standards of pharmacy care since 1999.

NABP’s Digital Pharmacy Accreditation is a 3-year accreditation for pharmacies that have a website offering at least one interactive pharmacy practice component (eg, patient counseling/communication, new/refills/transfer prescription orders, patient/prescriber portals). This accreditation proudly displays your ongoing commitment to providing quality health care and sound pharmacy practices over the internet.

Licensed pharmacies with a website(s) offering at least one digital pharmacy practice must first obtain and maintain accreditation through our Healthcare Merchant Accreditation program for each website to be eligible for Digital Pharmacy Accreditation.

Whether NABP accreditation is new for your business or you are already NABP accredited and are looking to expand your portfolio, our processes simplify your journey toward Digital Pharmacy Accreditation.

Because Healthcare Merchant Accreditation is a prerequisite for Digital Pharmacy Accreditation:

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You will automatically be eligible to advertise on Google, Yahoo!, Reddit, TikTok, Bing, Snapchat, and Twitter, and be placed on NABP’s safe site list.

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Mastercard and VISA will consider your online pharmacy a legitimate merchant for card-not-present transactions.

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Practices that demonstrate compliance and high-quality patient care can earn this voluntary accreditation and better position their business to patients. Complete the form to request more information.

What Our Digital Pharmacy Customers Say

“Our NABP accreditation experience was fantastic. The surveyor was very knowledgeable and took the time to understand how our pharmacy operates. The NABP process is very collaborative and great to work with.”
Eric, Director of Specialty Pharmacy Operations, Oncology Specialty
“Our on-site inspector was courteous, communicative, and cognizant of having an inspection completed during regular business hours. Interaction between our staff and the inspector was very positive, which made the process go smoothly. I fully recommend NABP’s Digital Pharmacy Accreditation to any pharmacy looking to achieve that extra level of commitment to their patients, providers, and boards of pharmacy,”
Mel, RPh, Manager, Mail Order Pharmacy

Digital Pharmacy Eligibility

To apply for an NABP accreditation, businesses must meet and maintain basic eligibility requirements. Review the Digital Pharmacy Accreditation eligibility requirements below to determine if you are qualified to apply.

  • You are a licensed pharmacy operating in the United States, with current and active licenses, in all jurisdictions in which you are conducting business and serving predominately human patients (defined as veterinary prescription volume less than 20%).
  • You are operational in all activities for at least 30 days, must dispense at least one prescription drug, and have a licensed pharmacist (ie, responsible person/pharmacist-in-charge) in full and actual charge of your pharmacy operations, personnel, and compliance with federal and state regulations, laws and rules regarding the practice of pharmacy. 
  • You must have a website(s) offering at least one digital pharmacy practice (eg, patient counseling/communication, new/refill/transfer prescription requests, and/or patient/prescriber portals).
  • In addition to the above bullet, the website(s) included in the Digital Pharmacy Accreditation must have an active .Pharmacy TLD(s) throughout the Digital Pharmacy Accreditation application process and for as long as the pharmacy is Digital Pharmacy accredited.
  • Your facility should know the drug approval status for each prescription drug you market, offer, produce, compound, receive, purchase, hold, store, ship/deliver, sell, distribute, and/or dispense. For prescription drugs that have not undergone the FDA drug approval process, self-assess your eligibility for Accreditation within the principles outlined in NABP’s policy titled Unapproved Prescription Drug Evaluation.

Accreditation Standards Overview

The Digital Pharmacy Accreditation Standards Overview provides a brief introduction to the set of standards a pharmacy must meet to achieve accreditation.

Learn How to Get StartedReview the steps you’ll need to take before submitting your application.
Icon of a notebook with a checklist Download the Accreditation Standards Overview