Attention: NABP’s e-Profile system will be unavailable due to system maintenance from 7-11 PM CT on Monday, November 4, 2024. Thank you for your patience.

NABP Refund Policy

Refunds will always be processed to the original form of payment unless that payment method is no longer available. If the original form of payment is not available, a check refund will be processed.


Examinations

Application Fee

The application fee for all NABP examinations is nonrefundable.

Canceling Exam Application
(NAPLEX and MPJE only)

NAPLEX
MPJE
You will not receive a refund for the $100 eligibility application fee.
In some states there is also an $85 nonrefundable NABP eligibility processing fee. See the NAPLEX/MPJE Candidate Application Bulletin for current listing.

If you are within the eligibility period, you will receive a refund for the examination purchase fee.

Changing Exam Application Jurisdiction
(NAPLEX and MPJE only)

NAPLEX
MPJE
You cannot change the jurisdiction of your application. You must cancel your application and submit a new one along with the nonrefundable $100 eligibility application fee. You do not receive a refund for the original eligibility application fee.

Taking the Exam

All NABP ExamsLate arrival: If arriving more than 30 minutes late to the testing center after your scheduled appointment time to take the exam you may be denied admission and your appointment will be forfeited, and you will not be able to receive a refund for your examination purchase fee or any other fees.

Inclement weather: If your testing center remains open during inclement weather and you do not keep your scheduled appointment time, your examination purchase fee will not be refunded, you forfeit all other fees, and resitting fees may apply.

Missing the Exam

All NABP ExamsNonemergency: Purchase a resit exam and pay the full examination purchase fee.

Emergency: May be eligible to purchase a resit at a reduced fee. You must fill out an Emergency Resit Request Form.

Canceling the Exam Appointment

NAPLEX
MPJE
PJET
You must first cancel your appointment with Pearson VUE at least 2 business days prior to your scheduled exam, then cancel through your NABP e-Profile®. You may receive a refund for the examination purchase fee if your eligibility period has not expired. You will not receive a refund for the $100 eligibility application fee.
FPGEEThe $100 administrative fee is nonrefundable. The exam purchase fee may be refunded if exam is canceled with both Pearson VUE and NABP at least 5 business days before the exam appointment.

Rescheduling the Exam
(Not applicable to FPGEE)

NAPLEX
MPJE
PJET
A nonrefundable $50 fee is paid directly to Pearson VUE. You must reschedule your appointment with Pearson VUE at least 2 business days prior to your scheduled exam.

Exam Rescore Request

All NABP ExamsIf you purchase a rescore request, you cannot cancel the request once purchased. There are no refunds for rescore requests.

Score Transfers
(NAPLEX only)

NAPLEXWhen you purchase your exam: If you purchase a score transfer during your exam purchase and you cancel your exam application, all score transfers purchased before taking the exam will be refunded.

Up to 89 days after taking the exam: If you purchase a score transfer after taking the exam, all score transfer fees are nonrefundable.

Score transfer cancellation: If you purchased a score transfer at any time and want to cancel that score transfer after receiving your exam results, all score transfer fees are nonrefundable.

Practice Exams

Pre-NAPLEX
Pre-MPJE
Pre-FPGEE
NAPLEX Advantage
 There are no refunds for practice exams.

For more details on examination fees, policies, and procedures, view the program’s Application Bulletin on the NABP website.

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Foreign Pharmacy Graduate Examination Committee™ (FPGEC®)

Withdrawing the ECE Application

You must contact ECE directly to withdraw and request a refund.

Withdrawing the FPGEC Application

You will not receive a refund for the application fee, which includes the $100 administrative fee and the document evaluation fee.

Closed or Expired FPGEC Applications

Closed: All fees paid may be surrendered to the FPGEC, and the application will close if:

Expired: All fees paid may be surrendered to the FPGEC, and the application will expire if:

Fore more details on FPGEC fees, policies, and procedures, view the FPGEC Candidate Application Bulletin. Information about FPGEE refunds can be found in the Examinations section above.

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Licensure

Electronic Licensure Transfer Program® Applications

No refunds at any time.

NABP does not provide refunds, credits, or prorated billing for licensure transfer applications that have been submitted to NABP. The following list is not exhaustive and includes examples when a refund will not be issued: 

For more details on processes and procedures, visit the Licensure Transfer section of the NABP website.

NABP Verify®

See the subscriptions section below.

For more details on eligibility and program requirements, visit the NABP Verify section of the website.

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Accreditations

Full Refund if: 

Partial Refund if:

No Refund if:

.Pharmacy Domain Registration Fee

Refund requests regarding the purchase of a .Pharmacy domain name should be sent directly to the registrant’s contracted registrar. NABP does not control the refund policies or practices of domain name registrars.

For more information on accreditation policies, visit the webpages linked below.

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Inspections

Program Fees for All Inspection Programs

Program fees include an application fee, an inspection fee, an eligibility fee, and a Texas sampling deposit fee (if applicable) and may be refundable as indicated below. The administrative fees are always nonrefundable.

Texas Sampling Deposit Fee
(VPP Only)

Fee that applies to Texas Class E-S License pharmacies only:

Full Refund of Program Fees if:

Partial Refund of Program Fees Paid (full refund less administrative fee as defined below)

No Refund of Program Fees if:

For more information on the terms and policies for NABP inspection programs, visit the links below.

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Subscriptions

All Subscriptions
CPE Monitor® Plus, NABPLAW®, and NABP Verify

Subscription services currently include CPE Monitor® Plus, NABPLAW®, and NABP Verify. NABP does not issue refunds for any subscriptions.

For more information on the terms and policies for NABP subscriptions, visit the link below.

Subscriptions Terms and Policies

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Educational Programs: Continuing Pharmacy Education (CPE)

All Programs
Live CPE Webinars and Home Study CPE Webinars

NABP does not issue refunds for any educational program or CPE activity.

For more information on the terms and policies for educational programs, visit the link below.

Educational Programs Policy

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NABP Annual Meeting

Cancellations for the Annual Meeting must be received no later than April 25, 2024. Refunds will not be provided after this date.

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Last Revised January 10, 2024