Digital Health Compliance: How to Avoid Common Traps and Pitfalls

Home Study Webinar

$20 Activity Fee – available through September 2, 2024.

In this home study, NABP Digital Health staff will provide an overview of common federal and state compliance issues for online pharmacies and telemedicine platforms and detail successful ways to remedy them. We will also cover common roadblocks encountered by Healthcare Merchant Accreditation* applicants. You will learn more about:

  • telehealth state law compliance,
  • FDA inspections and outcomes,
  • HIPAA notification requirements,
  • CBD regulatory compliance,
  • domain name registration transparency, and
  • NABP’s Affiliate Standard.

Attendees will walk away with a better understanding of digital health compliance and best practices and will have the knowledge required for a successful application to the Healthcare Merchant Accreditation* program.

*Healthcare Merchant Accreditation was formerly known as the .Pharmacy Verified Websites Program.

This home study webinar is a recording of the live activity that was held on October 20, 2021.

How to Access the Home Study Webinar and Earn CPE

The home study webinar is eligible for Accreditation Council for Pharmacy Education-accredited continuing pharmacy education (CPE) credit. More details regarding the presentation, CPE activity credits, and browser requirements can be found in the CPE Activity Information Guide.

Follow the steps below to access the home study webinar and claim CPE credit:

  1. Log in to your NABP e-Profile and select the Continuing Education Activities tile to purchase this activity and obtain the access code and instructions.
  2. Log in to NABP’s CPE Submission Site and select the “Home Study CPE” tab.
    • If you do not have a log in for Learner Community, you will need to create an account.
  3. Enter the access code provided in your confirmation email and click “Redeem Code.”
    • Enter only one code at a time.
  4. View the recording, complete the activity in its entirety, including watching the full video, and pass the post-test. Once completed, the Credit section will unlock.
  5. Select the appropriate credit (pharmacy or pharmacy technician), enter your NABP e-Profile ID and date of birth, and click the “claim” button to earn credit.

Claims must be submitted within 60 days from the date you opened the activity.


Headshot of Justin Macy
Justin Macy, PharmD, JD Digital Health Senior Manager at NABP

Justin Macy leads NABP’s Digital Health team, which both verifies legitimate pharmacy community members and conducts research on illegal actors. Justin specializes in the intersection of law, technology, and health care with a focus on pharmacy practice and drug regulations. Prior to joining NABP, Justin was a specialist in Amazon’s Consumer Legal department and Associate Director of Innovation at LegitScript.

Headshot of January webinar presenter, Niamh Lewis
Niamh Lewis, JD Digital Health Regulatory Expert at NABP

Niamh Lewis is a Regulatory Expert for NABP’s Digital Health team. She is an attorney who specializes in the online sale of medicines, dietary supplements, and CBD, as well as related FDA and international regulatory matters. Recently, Niamh co-authored the internet pharmacy law chapter for the American Bar Association’s treatise on e-Health.