Employment Opportunities at NABP

NABP is a 501(c)3 nonprofit that aims to ensure the public’s health and safety through working with its member state boards of pharmacy. The Association is an equal opportunity employer.

Coordinator, Distribution Accreditations

Mt Prospect, IL

The Coordinator, Distribution Accreditations is primarily responsible for evaluating and advancing applications for entities seeking accreditation, renewal, and reaccreditation. They will accomplish this by developing an in depth knowledge and understanding of NABP’s distribution programs and using strong written and verbal communication skills.

Job Description

Task Coordination

  • Applies their knowledge of NABP program application, reaccreditation, and renewal processes to answer facility questions.
  • Applies their knowledge of facility compliance requirements by answering challenging and unique questions, or bringing those questions forward for discussion.
  • Evaluates initial document submissions and applicant responses, prepares reports, and communicates results.
  • Independently processes new applications, renewals, and reaccreditations. Offers potential solutions to the program Manager and Senior Manager when presented with challenges or unique circumstances.
  • Schedules surveys for facilities seeking accreditation, reaccreditation, and off-cycle compliance surveys.
  • Independently processes applicant requests such as: ownership changes, name changes, personnel changes, relocations, and operations changes.
  • Applies their knowledge of policy and procedure, and post-survey report content to comfortably and confidently answer basic facility questions.
  • Independently and efficiently stewards a panel of facilities assigned from multiple distribution programs through the application, reaccreditation, and renewal processes.

Coordinate Relationships

  • Develops working relationships with assigned applicant contacts by interacting regularly, being responsive, and providing superior customer service.
  • Actively participates in department or project meetings by listening, trying to understand others’ opinions and ideas, asking questions to help facilitate discussion, and speaking-up to offer an opinion or potential solution without being asked.
  • Trains new or existing staff on processes and programs and acts as a mentor and example for Assistant I and II level positions.
  • Solves routine applicant problems independently and executes the solution to achieve a desired outcome.
  • Identifies possible solutions to complex, non-routine, applicant problems for the Manager, Distribution Accreditations or Senior Manager, Distribution Programs. Following solution identification and Manager/Sr Manager approval, the coordinator executes solutions to achieve a desired outcome.

General Responsibilities

  • Processes phone calls coming into the general accreditation phone line as assigned.
  • Attends to the day-to-day operations and responsibilities while looking ahead to effectively plan for future work or deadlines.
  • Adapts to changes in the programs, processes, or department to assist the team for the greater good. Offers suggestions for process improvements where applicable.
  • Works independently with limited supervision while producing quality work.
  • Assists in writing and revising department policies and procedures and is responsible for quality assurance of drafts. Identifies when a policy or procedure needs to be updated.
  • Utilizes NABP’s annual professional development allotment to develop and enhance skills that can be used to strengthen the department and aid future professional growth.
  • Plans and prioritizes tasks effectively, and determines and takes appropriate action when faced with challenges.
  • Collaborates with team when appropriate to analyze opinions and ideas before making a decision.
  • Makes practical and ethical decisions that support department goals and NABP’s overall mission.
  • Uses consideration and tact when voicing disagreement, including listening carefully, discussing possible areas of agreement, and suggesting new options that may satisfy the needs of both parties.

Job Requirements

  • Associates degree required. Bachelor’s degree preferred.
  • 3 or more years of office experience.
  • Excellent written and verbal communications skills.
  • High level of detail orientation, time management and organizational skills. Must be capable of handling multiple programs or projects, across multiple customers with ease.
  • Exhibits outgoing personality and embodies strong customer service skills.
  • Proficiency in business communications/correspondence.
  • Advanced competency in Microsoft Office, databases and other computer applications.
  • Experience with an accreditation program or application review process desired.
  • Excellent presentation, communication, and collaboration skills.
  • Any combination of training, education and experience that is equivalent to the employment requirements listed above providing the required knowledge and abilities, may be deemed acceptable for this position.

To apply for this position, please email the following information to hr@nabp.pharmacy:

  • A cover letter
  • Your resume
  • Salary expectations

No phone calls, please.

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Digital Marketing Coordinator

Mt Prospect, IL

The Digital Marketing Coordinator plays an integral role in developing and shaping content for NABP websites, emails, news releases and other digital publications. They have a keen understanding of digital marketing best practices and use that knowledge to make recommendations that improve the marketing efforts of the Association. The Digital Marketing Coordinator executes a variety of projects in a timely manner by utilizing critical thinking and project management skills. They have experience using content management systems, various email marketing platforms, and Google Analytics.

Job Description

Digital Marketing

  • Coordinates large-scale web re-design or improvement projects using time and project management skills.
  • Performs website maintenance by updating documents and making edits to pages in Word Press. Works with the website developer to resolve any technical issues.
  • Coordinates email marketing campaigns by designing, testing, and scheduling emails.
  • Monitors performance of email campaigns and implements changes to optimize performance.
  • Writes copy for a variety of marketing collateral tailored to NABP members, customers, and consumers. Works with program managers to make sure content is factually accurate.
  • Understands SEO and user experience best practices and uses this knowledge to make recommendations and changes to marketing or program content.
  • Writes, edits, and coordinates the distribution of news releases.
  • Performs other duties as assigned.

Data Collection and Research

  • Conducts market research at the direction of the marketing manager to help with the completion of marketing and promotional plans.
  • Analyzes email marketing campaigns by reviewing and compiling data, presenting findings, and making recommendations.
  • Regularly audits content on NABP websites and makes changes based on findings.
  • Assists with compiling and assessing social media analytics as needed.

Job Requirements

  • Bachelor’s degree in marketing, communications, or a similar field. Two or more years of experience in marketing, communications, or a similar field.
  • At least one year of experience using Word Press or a comparable content management system.
  • Proficient with Google Analytics.
  • Experience using project management software to keep track of projects and tasks.
  • Basic HTML and CSS skills.
  • Email marketing experience and understanding of email marketing platforms.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint.
  • Familiarity with Adobe Creative Cloud programs, specifically Photoshop, InDesign, and Acrobat.

To apply for this position, please email the following information to hr@nabp.pharmacy:

  • A cover letter
  • Your resume
  • Salary expectations

No phone calls, please.

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