Verified Pharmacy Program Policy Information

Review the refund policy information and terms and conditions prior to starting your Verified Pharmacy Program application.

Refund Policy

Requests for NABP to cancel or withdraw your pharmacy’s VPP application will cause costs that NABP has incurred prior to such a request (including without limitation administrative, travel, and staff costs) to be deducted from any refund that NABP issues. Requests to cancel or withdraw an application must be submitted in writing to VPP@nabp.pharmacy and are considered by NABP on a case-by-case basis.

NABP will close a VPP application in cases where your pharmacy is currently subject to one or more serious health care-related disciplinary or criminal proceedings, or regulatory or law enforcement investigations including, without limitation, product or document seizures. Any refunds will be issued in accordance with its refund policy. If NABP closes your pharmacy’s VPP application, NABP will not accept a new application from your pharmacy until all disciplinary, criminal, and investigatory matters described herein are concluded.

NABP will close a VPP application in cases where the resident state does not provide authorization for NABP to perform the inspection. Should this occur, NABP will notify the pharmacy. Any refunds will be issued in accordance with VPP’s refund policy. If NABP closes your pharmacy’s VPP application for this reason, NABP will not accept a new application from your pharmacy until the state provides written authorization for NABP to perform the inspection.

Terms and Conditions

Please review the VPP Terms and Conditions carefully. Once you have started your VPP application online, you will be asked to agree to the Terms and Conditions prior to the final submission of your application.