Digital Pharmacy

Our Digital Pharmacy Accreditation has been accrediting pharmacies that uphold laws and meet the highest standards of pharmacy care since 1999. NABP’s Digital Pharmacy Accreditation is a three-year accreditation best suited for pharmacies that have a website offering at least one digital pharmacy practice (eg, new prescription orders, refills, transfers, counseling/medication therapy management (MTM), patient/prescriber portals, pharmacy care services). This accreditation proudly displays your ongoing commitment to providing quality healthcare and safe pharmacy practices over the internet.

Licensed pharmacies with a website(s) offering at least one digital pharmacy practice must first obtain and maintain .pharmacy verification through our .Pharmacy Verified Websites Program for each website to be included in the Digital Pharmacy Accreditation.

Because .Pharmacy Verification is a prerequisite:

  • You will automatically be eligible to advertise on Google, Yahoo!, Bing, Snapchat, and Twitter, and be placed on NABP’s safe sites list.
  • Mastercard and Visa will consider your online pharmacy a legitimate merchant for card-not-present transactions.

Whether NABP accreditation is new for your business or you are already NABP accredited and are looking to expand your portfolio, our processes simplify your journey toward Digital Pharmacy Accreditation.

Apply for Digital Pharmacy Accreditation as a stand-alone program or maximize your investment by creating a comprehensive compliance package for one streamlined, cost-effective accreditation process.

How do I get started?

After you’ve obtained a .pharmacy domain, your pharmacy is ready to apply for Digital Pharmacy Accreditation. The first step in the process is to confirm that the program meets your pharmacy’s needs and that your pharmacy is able to demonstrate compliance with the eligibility requirements, standards, and on-site survey. Once your application, supplemental documentation, and specified fees have been received, we will:

Review your policies & procedures

Verify pharmacy & pharmacist licensure

Conduct an announced on-site survey of your pharmacy

Interested in learning more?

Practices that demonstrate compliance and high-quality patient care can earn this voluntary accreditation and better position their business to patients. Complete the accreditation form to request more information.

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Eligibility

To apply for an NABP accreditation, businesses must meet basic eligibility requirements. To avoid unnecessary delays, review the Digital Pharmacy Accreditation eligibility requirements below to determine if you are qualified to apply.

NABP advises applicants to not complete the application if their business location had an application cancelled by NABP in the past 180 days for non-compliance with Standards.

Accreditation Standards

The Digital Pharmacy Accreditation Standards Overview provides a brief introduction to the set of standards a pharmacy must meet to achieve accreditation. Download the Digital Pharmacy Accreditation Standards Overview document.

Apply

Get started on your path to accreditation by following the steps below:

  1. Obtain verification through the .Pharmacy Verified Websites Program and have at least one active .pharmacy domain prior to applying for Digital Pharmacy Accreditation
    • Applicants who do not have .pharmacy verification prior to applying will not be considered for the Digital Pharmacy Accreditation.
  2. Confirm your eligibility
  3. Review the Standards Summary to confirm that the program meets your business’s needs
  4. Create and complete a business e-Profile account
    • Visit the Help section if you have questions about creating or completing a business e-Profile.
    • Once your request has been submitted, it may take up to 3 business days for processing. You can track the status of your request in e-Profile.
  5. Gather appropriate supporting documents
  6. Submit the application for one or multiple accreditations

For basic instructions and tips on creating your business e-Profile and submitting your application, read the Application Basics document.

Use the Apply link to log in to NABP e-Profile and start the application process.

Fees

The cost of Digital Pharmacy Accreditation is dependent on the type of pharmacy seeking accreditation. Currently, Digital Pharmacy applicants fall into two categories:

Digital Pharmacy Accreditation Fees* – Single Location

  1. Due at time of application**:
    • Application Fee: $3,500
    • NABP Survey Fee***: $3,500
    • Annual Participation Fee Year 1: $1,750
  2. Annual Participation Fee Year 2: $1,750
  3. Annual Participation Fee Year 3: $1,750

Estimated Total for three-year accreditation for a single location: $12,250

Digital Pharmacy Accreditation Fees* – Multiple Locations

  1. Due at time of application**:
    • Application Fee: $3,500
    • NABP Survey Fee***: $3,500
    • Annual Participation Fee Year 1: $3,000
  2. Annual Participation Fee Year 2: $3,000
  3. Annual Participation Fee Year 3: $3,000

Estimated Total for three-year accreditation for multiple locations: starting at $16,000

*Accreditation fees are subject to change.

**A credit card payment is required when your application is submitted.

*** If your pharmacy is not successful at the survey, an additional survey and applicable fees will be required to continue with the accreditation process. For applicants with multiple locations, in order to determine compliance with Digital Pharmacy Accreditation standards, additional survey(s) may be required and will be subject to additional survey fees during the accreditation process.

Additional Fees

Additional fees may be assessed for the following occurrences:

This list is not all-inclusive.

If, at any point during the application or post-accreditation process, the scope of the pharmacy changes (i.e., ownership, location, types of products offered) or the policies and procedures undergo revisions, these documents may need to be resubmitted and reviewed at cost.

Maintaining Accreditation

  • Digital Pharmacy Accreditation is issued for a three-year term. NABP requires an annual compliance review and program participation fees in year two and year three.
  • The .pharmacy domain must be maintained and its registration renewed annually.
  • Following year three, a full reaccreditation must be completed.
  • Compliance reviews and reaccreditation are conducted to determine eligibility for continued accreditation.
    • Prior to your accreditation anniversary date, NABP provides guidelines for completing annual compliance reviews and reaccreditation.