Verified Pharmacy Program Policy Information
Review the policy information and terms and conditions prior to starting your Verified Pharmacy Program (VPP) application:
Inspection Refund
This policy outlines refund parameters for the NABP VPP inspection.
- Program Fees (may include application fee, inspection fee, eligibility fee, and Texas sampling deposit, but it does not include nonrefundable administrative fees)
- A full refund of program fees paid will be given if:
- application is submitted in error and error is caught prior to any work being started;
- the applicant is deemed by NABP staff ineligible to participate in the program;
- the applicant submitted an application under the wrong fee category and will submit a new application with the correct fee category; or
- the state asks NABP to postpone a scheduled inspection.
- A partial refund of program fees paid aid (full refund subtracting the administrative fee, as defined below):
- after application review has been started but prior to NABP deeming the application complete – program fees minus $500 will be refunded;
- after an application has been deemed complete and applicant has been placed in the inspection queue but prior to the booking of travel – program fees minus $600 will be refunded; or
- after inspection has been scheduled, but prior to an inspection being performed or inspector initiating travel – program fees minus $700 and any additional cost as a result of canceling travel (flights, hotel, car rental, etc) will be refunded.
- No refund of program fees paid will be given:
- after the inspector has initiated travel;
- after the inspector has attempted to conduct the inspection, including if the inspector is not granted access to the facility to complete the inspection (denial of authorization);
- after inspection has been conducted; or
- if an application was put on hold and the facility is not prepared to reinitiate the application within the six-month timeframe.
- A full refund of program fees paid will be given if:
- Sampling Deposit –Texas Class E-S License pharmacies only (deposit collected at time of application for the purpose of testing a compounded preparation through a Texas State Board of Pharmacy-approved vendor)
- Refund is dependent on final cost of testing performed as required by Texas contract.
- Total refund equals deposit without the sample cost as indicated on vendor’s invoice and the shipping and handling fee.
- Refund is dependent on final cost of testing performed as required by Texas contract.
Partial Inspections
This policy outlines what must be included in inspections for VPP and Supply Chain Inspection.
When an applicant, including state projects, submits an application for a VPP inspection, partial inspections will not be conducted unless the inspection is a Texas specific pharmacy inspection only. This means that all pharmacy or distribution activities of a facility will be included in the inspection. NABP does not allow applicants to choose which activities will be included in the inspection.
Applicants that fail to indicate all activity types on their application or notify NABP of a change or new activity prior to inspection may be required to submit a new application with the correct activity types or sign a denial of entry form.
Texas Class E-S License Option B
Pharmacy applicants that select Option B under Texas Class E-S option to satisfy Texas State Board of Pharmacy requirements will only have a sterile inspection conducted on the TSBP inspection form per the Texas contract.
Inspection Response Acceptance
Inspection Response Acceptance
NABP inspection applicants are allowed to submit an inspection response to the VPP Inspection Report. This policy indicates when VPP will no longer accept the inspection response and upload it to the Information Sharing Network (ISN).
Inspection responses within 30 calendar days:
If the facility sends an inspection response for a VPP inspection within 30 calendar days from the date of the cover letter, inspection staff will provide the additional information to the boards of pharmacy or state regulators in the ISN.
If the facility also applied due to an NABP accreditation, inspection staff will notify the Accreditation team that a response is available to be viewed.
Inspection responses past 30 calendar days:
If the facility sends an inspection response for a VPP inspection past 30 calendar days from the date of the cover letter, NABP staff will NOT provide the additional information or documentation to the ISN.
NABP inspection programs are allowed to receive the following formats as a response in conjunction to the response template sent to them:
- Word
- Excel
- Videos
- Photos (.jpg)
Note: If protected health information or personally identifiable information (PHI/PII) is sent in the response documentation NABP, staff will not accept the response and the facility will have to resubmit it with the PHI/PII redacted. The facility will have to submit the redacted response immediately.
Inspection Report Amendments
This policy determines when NABP issues an inspection report amendment.
NABP does not make changes to the VPP Inspection Report.
If the Pharmacy believes there is a factual error on the inspection report, an amendment can be requested in writing via email within 45 calendar days of the date the inspection report is issued. Upon receipt of the amendment request, the Inspection Report will be reviewed and a decision will be made if an amendment is appropriate.
If NABP determines that an amendment is appropriate, an amendment is drafted, sent to the main point of contact at the facility, and uploaded to the ISN. If the facility indicated they were interested in accreditation, the amendment is shared with the applicable accreditation program.