Last Updated: March 30, 2023

NABP respects the privacy of your personal data. We use encryption and other technologies and practices to secure your data. Our Investigative Consumer Reporting Privacy Policy (Policy) describes how we may collect, use, and safeguard your personal information.

This Policy applies to information about you that is collected or used in connection with investigative consumer reporting services (Services). These Services are commonly known as background checking services. NABP offers Services to employers, other entities engaging your services, or you. The Services include verification of professional licensure, registration, credentials, pharmacy education, employment data, and regulatory or law enforcement discipline or sanctions. The NABP Verify program uses the Services. 

This Policy does not apply to collection or use of your information related to any other program or service that NABP may offer, such as examination services.   

Information Collected 

Sources

NABP may collect your personal data via any means, whether online, electronic, verbal, or written. We may collect information about you from your employer or prospective employer or an organization that may engage you as a contractor or volunteer. We may collect personal data from you. We may collect information about you from public sources, regulators such as a board of pharmacy or its website, or other sources such as a pharmacy technician certification organization. Your personal data may have been previously provided to or obtained by NABP. For example, you may have already created an NABP e-Profile and added personal data so you can track your continuing pharmacy education. NABP may collect additional or clarifying information about you or maintain personal data as described in this Policy.

Types

The types of data about you (Personal Data) that may be collected or obtained, or that were previously collected or obtained, include, but are not limited to, the following:

• First and last name (and middle initial or suffix as applicable); 
• Address; 
• Email address; 
• Telephone number; 
• Social Security number; 
• Date and year of birth
• Government-issued identification card number; 
• Payment-related information such as a credit or debit card number for the NABP Verify program; 
• Educational data, including without limitation, the school or college of pharmacy from which you graduated, graduation date, internship hours, or continuing pharmacy education; 
• Professional information such as your license or registration, certification information, or licensure or registration history; 
• Employment-related data; 
• Regulatory or law enforcement-related information such as licensure discipline, or sanction, exclusion, or criminal data; or 
• Medical information that may be contained in the record of a disciplinary action or sanction published by a regulator or provided by a regulator to NABP. 

Use of Personal Data

NABP uses Personal Data to process requests for background checks. 

To perform and process a background check, NABP may need to share your Personal Data with third parties such as employers, potential employers, organizations that may engage you as a contractor or volunteer, regulators, law enforcement, data furnishers, and others as permitted by law.

NABP may use your Personal Data to answer questions or communicate with you, employers, other organizations requesting a background check, or third parties assisting NABP in providing the Services.

Personal Data is used as permitted and in compliance with the Fair Credit Reporting Act (FCRA) and related state laws.

NABP may use your Personal Data as required by federal or state law, court orders, or legal process.

NABP does not sell or rent Personal Data to third parties.

Security and Confidentiality

In the course of providing Services, NABP staff may use or access Personal Data for the purposes stated in this Policy. Staff are required to maintain the confidentiality of Personal Data and are prohibited from unlawfully using or disclosing such Data. 

NABP protects the security and confidentiality of your Personal Data by requiring a login, password, and two-factor authentication to provide Personal Data to NABP or access background check reports online. Secure socket layer and encryption technologies safeguard the transmission of Personal Data through the NABP website. Internal and external firewalls are used to protect Personal Data held by NABP. Additionally, administrative and physical security measures are in place to prevent unauthorized access to Personal Data.

Personal Data Disclosure: United States or Overseas

NABP does not transfer Personal Data to third parties outside the United States or its territories for purposes of the Services. Personal Data submitted to NABP for background investigations is not transferred outside of the United States. The collection and processing of Personal Data for background investigations are performed in the United States.

Compliance 

NABP adheres to the requirements of the FCRA and related state laws.  For more information about the FCRA, read the Fair Credit Reporting Act published on this website.

For information about your rights under the FCRA, review the Summary of Your Rights Under the Fair Credit Reporting Act.

Updates to this Policy and Other Policies 

Updates to this Policy will be posted on the website and will include the date that it was last updated.  

Review the Terms of Use, which apply to your use of the NABP website.   

For information about how NABP uses and protects personal information when providing or administering all other NABP programs and services (not background checking services), see the NABP Privacy Policy.

Conflict  

If there is a conflict between the terms of this Investigative Consumer Reporting Privacy Policy and the NABP Privacy Policy, the terms of this Investigative Consumer Reporting Privacy Policy control with respect to the Services. For all other services, products, or programs that NABP offers, provides, or administers, the terms of the NABP Privacy Policy control. For disputes related to the accuracy or completeness of your information in the credential verification or background screening report, complete the dispute form.

Contact Us with Questions about this Policy or Services

If you have any questions regarding this Investigative Consumer Reporting Privacy Policy, our Services, or seek additional information regarding the investigative consumer reporting agency’s privacy practices or policies in the event of a compromise of your information, you may contact us via email, phone, or in writing by fax or mail:

National Association of Boards of Pharmacy

Address:	1600 Feehanville Drive, Attn: Licensure, Mount Prospect, IL 60056
Toll Free:	888/857-1777
Fax:	847/493-4205
Email:	dispute@nabp.pharmacy