The .Pharmacy Verified Websites Program is overseen by two advisory committees and an executive board that operate under the principles outlined in the NABP .pharmacy governance document. The .Pharmacy Regulator Advisory Committee and the .Pharmacy Registrant/Supporter Advisory Committee are made up of pharmacy, regulatory, and digital experts from around the world.
Below are core standards that must be met to be eligible to register a .pharmacy domain name. To learn more about program policies, please read the following documents.
- Program Standards
- Pharmacy Community Members That May Apply
- Terms and Conditions
- Authorized Usage Policy
- Refund Policy
- DNSSEC Statement
- Licensure. An applicant, as well as community members to which the applicant site links or with which it is affiliated, must possess all necessary licenses, registrations, or permits to practice in all required jurisdictions. This includes not only the jurisdiction where the entity is located, but also any jurisdiction where its patients or customers reside. All such licenses, registrations, or permits must be in good standing.
- Prior discipline. An applicant, as well as any community members to which the applicant site links or with which it is affiliated, must not have been subject to significant recent and/or repeated disciplinary sanctions.
- Location. An applicant, as well as community members to which the applicant site links or with which it is affiliated, must be domiciled in the US or in a country with a .pharmacy National Standard Setting Committee, or in a country that has established an understanding with NABP that will allow non-US .pharmacy applicant evaluations to be performed by NABP.
- Validity of prescription. A pharmacy shall dispense or offer to dispense prescription drugs only upon receipt of a valid prescription, as defined by the applicable jurisdictions. A valid prescription is one issued pursuant to a legitimate patient-prescriber relationship, as defined by the applicable jurisdictions.
- Legal compliance. An applicant, as well as community members to which the applicant site links or with which it is affiliated, must comply with all provisions of jurisdictional law, including laws addressing regulatory agency approval of prescription medication.
- Privacy. If the applicant website, or any site to which the applicant site links or with which it is affiliated, maintains or transmits patient health information, the information must be maintained or transmitted in accordance with jurisdictional patient information privacy and security laws, including those addressing notice to patients regarding privacy and security of such information.
- Patient services. An applicant pharmacy, medical or veterinary practice, medical or veterinary practitioner, or any such practice or practitioner to which the applicant site links or with which it is affiliated, must provide on the website an accurate street address of the dispensing pharmacy, medical practice, medical practitioner, or corporate headquarters. The applicant pharmacy, medical practice, medical practitioner, or any such practice or practitioner to which the applicant site links or with which it is affiliated, must provide on the website an accurate, readily accessible and responsive phone number or secure mechanism via the website, allowing patients to contact or consult with a pharmacist or medical practitioner regarding complaints or concerns or in the event of a possible adverse event involving their medication.
- Website transparency. An applicant, as well as community members to which the applicant site links or with which it is affiliated, must not engage in practices or extend offers on its website that may deceive or defraud patients as to any material detail regarding the practice, its staff, prescription drugs, or financial transactions.
- Domain name registration. The domain name registration information of the applicant website, or of any community member it promotes, must be accurate, and the domain name registrant must have a logical nexus to the dispensing pharmacy, medical or veterinary practice, or medical or veterinary practitioner. Applicant websites utilizing anonymous domain name registration services will not be eligible for approval.
- Affiliated websites. The applicant website, any community member it promotes, its staff, domain name registrants, and any person or entity that exercises control over, or participates in the applicant business, must not be affiliated with or control any other website that violates these standards.
A non-pharmacy applicant that affiliates with pharmacies or prescription drug wholesale distributors must affiliate only with pharmacies or prescription drug wholesale distributors that are accredited or approved by the NABP .Pharmacy, VIPPS, DMEPOS or VAWD programs or, if the affiliate is a pharmacy, it has received a favorable inspection by the NABP VPP program within the 12 months prior to the date the .pharmacy application is submitted.*An “affiliate,” in this context, refers to any website to which the applicant website links, as well as other entities that share or have shared a common ownership or common principals with the applicant entity.
* NABP may use its discretion in determining whether an applicant must meet this element of the standard.
Pharmacy Community Members That May Apply
The following types of businesses may apply for approval to register a .pharmacy domain name:
- Human Pharmacy
- Veterinary Pharmacy
- Pharmacy Benefit Management Company
- School or College of Pharmacy
- Continuing Pharmacy Education Provider
- Wholesale Drug Distributor
- Pharmaceutical Manufacturer
- Advocacy or Consumer Education Group
- Drug Information or Pharmacy Referral Site
- Pharmacy Association
- Medical Professionals Sites
- Pharmacy Consultant
- Pharmacy Automation Distributors
- Board of Pharmacy and Regulatory Agency
Additional Eligibility Requirements
- When NABP closes an entity’s application based on its inability to demonstrate compliance with .pharmacy standards, it must wait 180 days to submit a new application.
- If you are licensed as a wholesale drug distributor, you must first be accredited through NABP’s Verified-Accredited Wholesale Distributors (VAWD) program to qualify for the .Pharmacy Verified Websites Program. This requirement enables NABP to ensure compliance with all applicable laws. Eligibility for the program will typically require VAWD accreditation for all such facilities; however, NABP may exercise discretion regarding which facilities will be required to have VAWD as a prerequisite for .pharmacy.
- NABP may require applicants or Registrants to undergo an onsite inspection of applicant’s physical location(s) to demonstrate compliance with applicable law or Program Standards. Based on the business model, NABP will exercise its sole discretion in determining the NABP program that will conduct the inspection of the applicant’s physical location(s). The applicant is responsible for all costs and fees associated with the inspection, which will be charged in addition to the .pharmacy application and domain name registration fees.”
- NABP Reservation of Rights: Pharmacy-related organizations, their business models, and operations continue to evolve. Some business models are novel or unique and may require additional information or verifications for NABP to validate compliance with .pharmacy program standards. Accordingly, NABP reserves the following rights in operating the .Pharmacy program:
- NABP is the sole decision-maker in connection with the .pharmacy domain.
- NABP may require applicants or Registrants to timely provide additional information, documentation, explanation or to demonstrate compliance with applicable law or Program Standards. For example, NABP may request to review the following documentation or operations including, without limitation:
- Policies and procedures; customer, vendor, or affiliates lists; drug acquisition or sale documents;
- On-site survey of the organization and its operations;
(Applicants and registrants will be notified of any additional fees associated with the review or survey.)
NABP may draw conclusions from evidence that is provided or available to it when evaluating an application or a Registrant’s participation in the .pharmacy program, including without limitation, regulatory actions, sanctions, disciplines, or affiliations within the last five years prior to the application date.
- NABP is unable to confirm that a company with an unresolved FDA-483 or Warning Letter is compliant with all applicable pharmacy regulations. Such companies therefore will not be considered for approval to register a .pharmacy domain name until these matters are resolved. NABP will consider such matters resolved when: