Privacy Policy

Last Updated: January 30, 2015


Protecting the privacy of our website users’ personal information is important to the National Association of Boards of Pharmacy® (NABP®). This Privacy Policy (Policy) applies with respect to the information that we collect from you through the NABP Internet site (Site), located at NABP may amend this Policy at any time and at its sole discretion. NABP will post the amended Policy on this Site and will include the “Last Updated” date to reflect the effective date of the latest amendments. Your continued use of this Site following the posting of an amended Policy signifies your acceptance of the terms of the Policy as amended.


When you request services, request information, subscribe to materials, or register for meetings, we may ask you to provide personal information to complete these transactions and deliver the services or materials. The types of personal information you provide to us may include contact information such as your name, address, telephone number, Social Security number and/or email address, or other unique information such as user IDs and passwords. We may also collect contact preference information and educational and/or employment background data.

In addition to the information you provide, NABP may collect non-personal information during your visit to the Site. Such anonymous information includes, but is not limited to, certain standard data that your browser sends to the Site such as your browser type and language, access times, and the address of the website from which you arrived at the NABP Site. We may also collect information about your Internet Protocol (IP) address or click stream behavior (ie, the pages you view, the links you click, and other actions you take in connection with the Site).

Personal demographic and profile data may be used to tailor your experience at the Site, for example, to show you content you might be interested in.

NABP may engage third-party service providers to support or administer NABP services, including this Site. These service providers may collect personal information from you on behalf of NABP. For example, NABP engages a third-party service provider, which collects email addresses from individuals who subscribe to NABP e-News.

NABP might store some information on your computer hard drive in the form of a “cookie” to assist you with purchasing services from NABP, to speed the log-in process, or to store information, such as personal preferences. Additionally NABP’s third-party service providers may use information obtained through “cookies” for the purpose of evaluating your use of the Site, compiling reports on Site activity and Internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note, that if you refuse the use of cookies you may not be able to use the full functionality of this Site.

When you pay for services, credit card information may be collected by NABP through its Site, or you may be securely transferred from the Site to an NABP third-party service provider, which may collect credit card information and other personal information for the purpose of processing your payment on behalf of NABP. Credit card information which is obtained by NABP through its Site is handled securely, in accordance with applicable laws and regulations, as well as payment card industry standards for such information.


NABP uses your personal information to deliver the service(s) you have requested and may use it for Association operations, including quality assurance purposes, to contact you on behalf of the boards of pharmacy in the event of an emergency, to deliver to you information about NABP, such as promotional material, or to contact you about your account.

NABP does not sell to third parties any personal or financial information gathered on this Site. NABP may share your personal information with licensing agencies including, but not limited to, boards of pharmacy, pharmacy technician organizations if you are a certified pharmacy technician, or regulatory or law enforcement agencies as permitted or required by law.

NABP may disclose your personal information if required under the law or to comply with legal process, to protect or defend NABP rights, property, staff, or members, or the rights, property, or safety of others.

NABP may provide its third-party service providers with personal information for purposes of delivering the services you requested. For example, NABP may provide your name, address, and phone number to our testing vendor if you request examination services through the Site. Such third parties are required to protect your personal information in conformance with applicable state and federal laws. In addition, a third-party service provider may collect personal information from you directly, such as when you submit an email address in order to join an NABP e-News list. The privacy policy of such provider may apply to its use of your information. The provider’s policy may differ from this Policy, and you may wish to contact the provider directly for more information.

NABP does not track users if their web browsers communicate a “do not track” signal to the Site. The use of tracking technologies by third-party service providers on the Site is not covered by the Policy. These providers may use cookies or other methods to support their tracking technologies; however, NABP does not control these technologies.

In the course of conducting Association business, NABP staff may access personal information for the purposes stated in this Policy. Staff are required to maintain the confidentiality of personal information and are prohibited from unlawfully disclosing such information.

When personal information is no longer needed, NABP disposes of the personal data it has collected in such a manner as to protect the security and confidentiality of the material, such as shredding, erasing, or rendering personal information to be unreadable.


You may request changes to information previously provided to NABP, or notify NABP of the preferred method by which NABP contacts you, by contacting NABP Customer Service via:

  • Email:
  • Phone: 847/391-4406
  • Fax: 847/375-1114
  • Postal mail: 1600 Feehanville Dr, Mount Prospect, IL 60056

When notifying NABP of a change in sensitive information (such as Social Security number and/or credit card information), we request that you call or write to NABP Customer Service.


If you prefer that NABP not contact you with information about the Association or for other Association purposes, you may opt-out by contacting NABP Customer Service via:

  • Email:
  • Phone: 847/391-4406
  • Fax: 847/375-1114
  • Postal mail: 1600 Feehanville Dr, Mount Prospect, IL 60056

Please note that your opt-out choices do not apply to communications from NABP related to registrations, services, or materials that you purchase through the Site.


This Site may contain links to third-party websites that are not controlled by NABP. These third-party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that NABP is not responsible for the content or operations of third-party websites linked to NABP, nor are we responsible for the privacy policies or practices of third-party websites linked to the Site or NABP. Our Policy only applies to personal information that we collect from you while you are using the Site.


NABP utilizes industry-standard measures to protect from misuse and alteration the personal information under our control. For example, NABP uses encryption technology to protect personal information collected through the Site. While NABP cannot guarantee that these measures will fully protect the personal information you submit through the Site, we will take all reasonable steps to protect the safety of your personal information.


Our Site and the servers that make this Site available world-wide are located in the United States. The laws of the US govern all matters relating to and all transactions involving this Site. Any information you provide in registering or purchasing goods or services from NABP will be transferred to the US. By visiting the Site and providing information to NABP through your use of the Site, you authorize this transfer, processing, and use of information.


By logging onto this Site, you signify your agreement to the terms of this Policy and any modifications thereof and that you release and hold harmless NABP, its members, directors, officers, employees, contractors, and affiliates from any and all claims arising from information that you provide or transmit to NABP in an unsecured manner.

If you have any questions about this Policy, the practices of the Site, or your interactions with this Site, you can contact NABP via email at or phone at 847/391-4406.