e-LTP Frequently Asked Questions

  1. What does “basis state” mean?
  2. What terms are used for licensure transfer?
  3. Will I lose my license once the transfer process is complete?
  4. Do I have to maintain my original license by examination?
  5. How do I apply for a time extension for my Official Application?
  6. My license/certification information is incorrect. How can I correct it?
  7. How do I apply for a change of state for my Official Application?
  8. Can I add additional states to an application after submission?
  9. How do I cancel my licensure transfer application to receive a refund?
  10. I am not able to submit another licensure transfer application. How can I submit a second licensure transfer application?
  11. Do I have to be licensed a year before I can transfer my license to a particular state?
  12. How do I check the status of my Official Application?
  13. How long will my application be valid in the new system?
  14. Where can I view a PDF of my official licensure transfer application once NABP has completed processing?
  15. I need to know how many internship hours I completed before I sat for the NAPLEX. How do I find out?
  16. Can I make changes to the Disclosures section after NABP has submitted the Official Application to the board of pharmacy?
  17. I submitted a licensure transfer application prior to April 2, 2018. What should I know?

For FAQs on the NABP e-Profile system, click here.


e-LTP Frequently Asked Questions

1. What does “basis state” mean?

“Basis state” is the state in which you have an active license to practice and that you intend to use as a basis to transfer a license.
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2. What terms are used for licensure transfer?

Some states use the terms “reciprocity,” “endorsement,” and/or “assignment of score” in place of “licensure transfer.” NABP uses the term “licensure transfer” for this service.
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3. Will I lose my license once the transfer process is complete?

No. The licensure transfer process (reciprocity) will not cause you to lose any license previously granted by a state board.
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4. Do I have to maintain my original license by examination?

Some states require applicants to use an original license by exam as a basis for transfer. Check with the state board(s) of pharmacy (via its website, state application, email, etc) to verify individual state requirements.

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5. How do I apply for a time extension for my Official Application?

Time extensions are no longer available for licensure transfer applications, as the electronic applications are sent directly to the board. 
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6. My license/certification information is incorrect. How can I correct it?

If NABP has verified a license on your e-Profile, you will only be able to edit the expiration date and license status. To have the other information updated on your license or certification, you must email the information that needs updating to UpdateMyLicense@nabp.pharmacy. Allow 3-5 business days for NABP to process your request. To ensure the fastest service, provide the following information in your email:

  • Name
  • e-Profile ID
  • Information to be updated, such as:
    • License number
    • License state
    • Issue date

Wait at least five full business days for the updates to appear in your e-Profile. If after that time you do not see the updates, contact Customer Service for further assistance.
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7. How do I apply for a change of state for my Official Application?

Changes of State are no longer available for licensure transfer applications. Once you have submitted an application for licensure transfer you will not be able to request a change of state. Additionally, no refunds will be given if you wish to cancel an application and apply for a different state.
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8. Can I add additional states to an application after submission?

All states must be included on the application at the time of submission. If you submit a licensure transfer application and do not include all additional states, you will need to submit a new licensure transfer application for $375. This requirement is stated in the “e-LTP Statements of Agreement” that all applicants agree to during the application process prior to submission. Note that you will not be able to submit a second application until NABP has completed processing your first application. Refer to FAQ #10.
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9. How do I cancel my licensure transfer application to receive a refund?

If you choose to cancel a submitted licensure transfer application, you will not receive any refunds for the application. If you would still like to cancel a submitted licensure transfer application, contact NABP at eltp@nabp.pharmacy. Our refund policy may be found on the main Licensure Transfer webpage.
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10. I am not able to submit another licensure transfer application. How can I submit a second licensure transfer application?

You will not be able to submit a second licensure transfer application if your first application has not been completed by NABP. Once NABP has completed processing an application, you will then be able to submit another licensure transfer application in your e-Profile.
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11. Do I have to be licensed a year before I can transfer my license to a particular state?

A few states require, at minimum, licensure for one year. Contact the board of pharmacy in the state you are seeking licensure for its individual state requirements.
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12. How do I check the status of my licensure transfer application?

All statuses of applications will be available in your e-Profile dashboard. To check the status of your licensure transfer application(s), log into your e-Profile. Click on the license transfer tile. You will be able to find the status of your application listed under “Application Status.”

You will see one of the following statuses:

  1. In Progress: The licensure transfer application was started but not paid for or submitted to NABP for processing. Click on the “eye” icon in the Action column (c in image) to continue and/or edit any information on the application.
  2. Submitted: The licensure transfer application was paid for and submitted to NABP staff for review. NABP staff has not yet begun processing application. Processing can take 3-5 business days.
  3. In Review: NABP staff is currently processing the licensure transfer application. You will receive an email when the application has been sent to the respective board(s).
  4. Sent To Board: NABP staff has completed processing the licensure transfer application and sent it electronically to the requested board(s) of pharmacy. A PDF of the application is available for viewing by clicking on the state abbreviation in the “Transfer States” column (b in image).
  5. Received By Board: The licensure transfer application has been received and opened by the respective board(s).
  6. Completed: The board(s) have completed processing your licensure transfer application and issued or denied licensure.
  7. Expired: The licensure transfer application was completed and sent to board over one year ago. All NABP licensure transfer applications are valid for only one year.
  8. Cancelled: The licensure transfer application was cancelled and not sent to the board(s) of pharmacy. Cancelled applications are not eligible for any refund(s). Contact eltp@nabp.pharmacy for more information on applications in this status.

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13. How long will my application be valid in the new system?

Licensure Transfer (e-LTP) official applications are valid for one year from the date they are sent to board. You will have one year to fulfill the process with the respective board of pharmacy. This includes paying fees, submitting additional board applications, providing work references, etc. Check with the boards of pharmacy to find a complete list of requirements to fulfill the Licensure Transfer process prior to completing your application.
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14. Where can I view the PDF of my Official Licensure Transfer Application once NABP has completed processing?

To view a PDF of your Official Licensure Transfer Application, click on the state abbreviation under the Transfer States column in the e-LTP section of your e-Profile. If your application has the status ‘Sent to Board,’ ‘Received by Board,’ or ‘Completed,’ you will be able to view your application.

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15. I need to know how many internship hours I completed before I sat for the NAPLEX. How do I find out?

Most states require you to have a minimum of 1,500 internship hours before you can sit for the NAPLEX. Contact your state board of pharmacy for the exact number of pre-licensure hours that you filed with the state board.
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16. Can I make changes to the Disclosures section after NABP has submitted the Official Application to the board of pharmacy?

No. However, you may submit an addendum to the board of pharmacy to which you are seeking licensure transfer with the additional information you would like to change/add in the Disclosures section.
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17. I submitted a licensure transfer application prior to April 2, 2018. What should I know?

On April 2, 2018, NABP launched an upgraded online system that provides a completely paperless application process for licensure transfer. Prior to the launch, applicants were notified of the following:

  • Boards of Pharmacy must have received all printed Official Applications by March 30, 2018. They are now null and void.
  • As of March 30, 2018, time extensions for applications are neither valid nor available.

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