e-LTP Frequently Asked Questions

  1. What does “basis state” mean?
  2. What terms are used for license transfer?
  3. Will I lose my license once the transfer process is complete?
  4. Do I have to maintain my original license by examination?
  5. How do I apply for a time extension for my Official Application?
  6. My license/certification information is incorrect. How can I correct it?
  7. How do I apply for a change of state for my Official Application?
  8. Can I add additional states to an application after submission?
  9. I am not able to submit another license transfer applications. How can I submit a second license transfer application?
  10. Do I have to be licensed a year before I can transfer my license to a particular state?
  11. How do I check the status of my Official Application?
  12. How long will my application be valid in the new system?
  13. Where can I view a PDF of my official licensure transfer application once NABP has completed processing?
  14. I need to know how many internship hours I completed before I sat for the NAPLEX. How do I find out?
  15. Can I make changes to the Disclosures section after NABP has submitted the Official Application to the board of pharmacy?

For FAQs on the NABP e-Profile system, click here.


e-LTP Frequently Asked Questions

1. What does “basis state” mean?

“Basis state” is the state in which you have an active license to practice and that you intend to use as a basis to transfer a license.
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2. What terms are used for license transfer?

Some states use the terms “reciprocity,” “endorsement,” and/or “assignment of score” in place of “license transfer.” NABP uses the term “license transfer” for this service.
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3. Will I lose my license once the transfer process is complete?

No. The license transfer process (reciprocity) will not cause you to lose any license previously granted by a state board.
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4. Do I have to maintain my original license by examination?

Some states require applicants to use an original license by exam as a basis for transfer.

If you choose not to renew your original license by exam, you are encouraged to check with the state board of pharmacy for the most current information regarding its individual state requirements. Please contact Customer Service if you have additional questions.
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5. How do I apply for a time extension for my Official Application?

Time extensions are no longer available for license transfer applications. On April 2, 2018, NABP launched an upgraded online system that provided a completely paperless application process for licensure transfer. With this new process, applications are sent directly from NABP to the board of pharmacy; applicants no longer send Official Applications to the boards of pharmacies in the jurisdictions where they are seeking licensure.

Prior to the launch of the new application process, applicants were notified that all printed Official Applications must be received by the applicable state board of pharmacy by March 30, 2018, or they would be null and void. In addition, as of March 30, 2018, time extensions for applications are no longer valid, and no time extensions are available as of March 30.
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6. My license/certification information is incorrect. How can I correct it?

To update license or certification information in your e-Profile you must email the information that needs updating to NABP at UpdateMyLicense@nabp.pharmacy. Please allow five to seven business days for NABP to process your request. To ensure the fastest service, provide the following information in your email:

  • Name
  • e-Profile ID
  • Information to be updated, such as:
    • License number
    • License state
    • Issue date
    • Expiration date
    • Status

Please wait at least five full business days for the updates to appear in your e-Profile. If after that time you do not see the updates, contact Customer Service for further assistance.
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7. How do I apply for a change of state for my Official Application?

Change of States are no longer available for license transfer applications. Once you have submitted an application for licensure transfer you will not be able to request a change of state. Additionally, no refunds will be given if you wish to cancel an application and apply for a different state.
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8. Can I add additional states to an application after submission?

All states must be included on the application at the time of submission. If you submit a license transfer application and do not include all additional states, you will need to submit a new license transfer application for $375. This requirement is stated in the “e-LTP Statements of Agreement” that all applicants agree to during the application process prior to submission. Note that you will not be able to submit a second application until NABP has completed processing your first application. Refer to FAQ #9.
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9. I am not able to submit another license transfer application. How can I submit a second license transfer application?

You will not be able to submit a second license transfer application if your first application has not been completed by NABP. Once NABP has completed processing an application, you will then be able to submit another license transfer application in your e-Profile.
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10. Do I have to be licensed a year before I can transfer my license to a particular state?

A few states require, at minimum, licensure for one year; however, most states will allow a transfer of licensure for applicants who have been licensed less than one year. Please contact the board of pharmacy in the state you are seeking licensure for its individual state requirements.
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11. How do I check the status of my licensure transfer application?

All statuses of applications will be available in your e-Profile dashboard. You will be able to see if the application in a Submitted, In-Review, Sent to Board, Received by Board, Completed or Cancelled status.
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12. How long will my application be valid in the new system?

Licensure Transfer (e-LTP) official applications will still be valid for one year from the date they are sent to board. You will have one year to fulfill the process with the respective board of pharmacy. This includes paying fees, submitting additional board applications, providing work references, etc. Check with the boards of pharmacy to find a complete list of requirements to fulfill the Licensure Transfer process prior to completing your application.
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13. Where can I view the PDF of my official licensure transfer application once NABP has completed processing?

A PDF of the Official Licensure Transfer Application from NABP will be available in your e-Profile dashboard once it has been sent to the board. Please log into your e-Profile and click on ‘License Transfer.’ Verify the status of the application is one of the following: Sent to Board, Received by Board, or Completed. If you see one of these statuses, click on the state abbreviation under ‘Transfer States’ to view the PDF.
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14. I need to know how many internship hours I completed before I sat for the NAPLEX. How do I find out?

Most states require you to have a minimum of 1,500 internship hours before you can sit for the NAPLEX. Please contact your state board of pharmacy for the exact number of pre-licensure hours that you filed with the state board.
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15. Can I make changes to the Disclosures section after NABP has submitted the Official Application to the board of pharmacy?

No. However, you may submit an addendum to the board of pharmacy to which you are seeking licensure transfer with the additional information you would like to change/add in the Disclosures, or Disciplinary Questions,  section.
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