I tried using the Quick Search to get my e-Profile ID, but my ID could not be found. Why?
If you are having trouble retrieving your e-Profile ID using Quick Search, you may not have created an e-Profile.
If you already have an e-Profile ID, check to make sure the information you are inputting is correct.
If you are still having trouble, contact Customer Service at firstname.lastname@example.org or 847/391-4406 Monday through Friday, 9 AM to 5 PM Central time, or chat live with a Customer Service agent during business hours.