Why isn’t the Pre-NAPLEX or Pre-FPGEE launching on my web browser?
If the test is not launching, you might be using a web browser that is not supported. The exam will not work if you are using Firefox. Close the test and reopen it using a supported web browser, such as:
- Chrome 59.0 and higher
- Internet Explorer 11, with text size set to medium or smaller
- Microsoft Edge
We recommend taking the Pre-NAPLEX using a direct, high-speed internet connection.